Thank you for your interest in Cartec Rongheng Luxury Cars. We offer multiple purchase guarantees: 1. Competitive fixed-price sales. 2. Transparent pricing and brand guarantee based on vehicle condition. 3. Nationwide Cartec certified warranty service at hundreds of dealerships. 4. Guaranteed no major accident vehicles, flood-damaged vehicles, or fire-damaged vehicles; all vehicles sold have accurate mileage. 5. Cartec Group, in conjunction with Cha Doctor Vehicle Inspection Agency, conducts 412-point inspections and certifications covering exterior, vehicle structure, interior, engine, braking system, chassis, and more. 6. Extended warranty for worry-free use. 7. Three-day return policy and seven-day exchange policy. 8. One-year/30,000 km warranty on suspension system, engine, and transmission. 9. Thirty-day vehicle warranty. 10. Lifetime maintenance service with free oil and filter changes and labor. Cartec Rongheng Luxury Cars is a top 100 used car company in China and a vice-chairman unit of the Hebei Provincial Used Car Association. We are committed to developing a standardized, transparent, and enterprise-oriented used car sales model, ensuring a worry-free purchase, convenient use, and secure after-sales service. All staff at Cartec Rongheng Luxury Cars look forward to your visit and are dedicated to serving you.
Most leading Chinese brands' car systems support "offline voice commands" (like adjusting temperature and opening windows). However, if recognition fails due to accent or language limitations (only standard Chinese is supported), you can always control it via the physical screen.
If there is a minor leak in the lines due to bumps, it is possible that the cooling may not work upon arrival. This is a normal physical loss. The cost of vacuuming, pressure testing, and recharging refrigerant at a local auto repair shop is low and is the buyer's responsibility.
Vehicles sold domestically in China only have the "Environmental Information List" and the "Vehicle Qualification Certificate," which are not the COC of the European system. We will provide a notarized English translation of the Chinese qualification certificate. If local customs strictly require the original European COC, the vehicle will not be able to clear customs.
