Thank you for your interest in Cartec Rongheng Luxury Cars. We offer multiple purchase guarantees: 1. Competitive fixed-price sales. 2. Transparent pricing and brand guarantee based on vehicle condition. 3. Nationwide Cartec certified warranty service at hundreds of dealerships. 4. Guaranteed no major accident vehicles, flood-damaged vehicles, or fire-damaged vehicles; all vehicles sold have accurate mileage. 5. Cartec Group, in conjunction with Cha Doctor Vehicle Inspection Agency, conducts 412-point inspections and certifications covering exterior, vehicle structure, interior, engine, braking system, chassis, and more. 6. Extended warranty for worry-free use. 7. Three-day return policy and seven-day exchange policy. 8. One-year/30,000 km warranty on suspension system, engine, and transmission. 9. Thirty-day vehicle warranty. 10. Lifetime maintenance service with free oil and filter changes and labor. Cartec Rongheng Luxury Cars is a top 100 used car company in China and a vice-chairman unit of the Hebei Provincial Used Car Association. We are committed to developing a standardized, transparent, and enterprise-oriented used car sales model, ensuring a worry-free purchase, convenient use, and secure after-sales service. All staff at Cartec Rongheng Luxury Cars look forward to your visit and are dedicated to serving you.
The technician will put the vehicle in neutral on the lift, rotate the wheels, and listen for any abnormal metal gear whine from inside the motor reducer, and check for gear oil leaks at the joints of the reducer housing.
No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.
It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.
