Yes. For hybrid vehicles, technicians will conduct forced switching tests between EV (electric) and HEV (hybrid) modes, focusing on the sensation of clutch engagement and reading the hybrid system's specific fault codes to ensure the complex dual power system operates correctly.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Always rely on the original factory network data from the 4S store. Third-party platforms may have delays or errors when capturing data (such as incorrect VIN entry). In case of a conflict, we rely on physical verification of the actual vehicle to resolve the data discrepancies.