We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Absolutely not. The U.S. DOT and EPA have strict import restrictions on non-compliant vehicles. Any Chinese used car that is not 25 years old and not produced to U.S. standards will face mandatory crushing and destruction upon arrival at U.S. ports. We directly reject such non-compliant orders.