If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

Parts availability depends on the brand's official presence in your market, but even unsupported brands can be maintained through direct ordering. Check three channels first: the brand's official dealer network (if any), third-party importers who specialize in Chinese auto parts, and generic equivalents. For wear items like brake pads, filters, and wipers, aftermarket suppliers usually stock cross-references by VIN. For model-specific parts — headlights, sensors, control modules — order directly from China. Ask your exporter for the parts catalog by VIN, confirm OEM part numbers, and compare prices. A turbocharger that costs $900 from a local dealer often ships from China for $350 plus $80 freight. Practical tips: bundle multiple parts into one shipment to amortize freight; ask for DDP (delivered duty paid) pricing so customs clearance is handled; and always verify part numbers against your VIN before paying, as Chinese models have running changes mid-year. Keep a small stock of common wear parts — oil filters, air filters, spark plugs — to avoid a 4-6 week wait for routine maintenance.

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.