Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Yes. We will use a professional diagnostic tool to scan all vehicle systems, including the Engine Control Unit (ECU), Transmission Control Module (TCM), Anti-lock Braking System (ABS), and Airbag Module (SRS), and provide English screenshots of all current and historical Diagnostic Trouble Codes (DTCs).

Yes. For bulk purchases, we can organize and package the core historical records (transfer records, maintenance summaries) for each vehicle. If an English version is needed, we can provide a basic machine translation reference, and human translation assistance for key technical terms.