Excellent
Four major after-sales guarantees for worry-free car purchase. 7-day no-reason return policy: Within 7 days of delivery, you can enjoy paid replacement or buyback services (specific rules are subject to the after-sales service agreement); lifetime buyback for vehicles involved in major accidents, fires, or floods; compensation for vehicles with tampered odometers. If a major accident, fire, or flood damage is discovered after purchase, a lifetime full buyback is guaranteed; dedicated after-sales service group: customers enjoy 1V4 exclusive after-sales service; equipped with four roles: inspector, sales consultant, expert, and customer service, ensuring worry-free car use. Genuine vehicle sources, rigorous selection. Official quality inspection guarantees excellent vehicle condition. Official quality inspection covers eight major items: accident investigation, core driving, exterior, interior road test, functions, chassis, and vulnerable parts, with 328 detailed inspection items to guarantee excellent vehicle condition.
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
We use a calibrated high-precision paint thickness gauge to take multiple measurements on at least 13 metal surfaces of the entire vehicle. The original paint thickness of mainstream Chinese models typically ranges from 90μm to 150μm. If any area exceeds 200μm or even reaches over 500μm, we will directly conclude that the area has undergone bodywork and filler repair.
We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.
