Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Two main shipping methods are used for used cars from China: 1) Container shipping: the car is loaded into a 20ft or 40ft container. Safer, protects from weather and damage, and allows personal items inside the car. Slightly more expensive. 2) RoRo (roll-on/roll-off): the car is driven onto the ship. Cheaper for single units, but no protection and no personal belongings allowed. Typical transit times from major Chinese ports (Shanghai, Guangzhou, Shenzhen, Qingdao): - Middle East: 12-20 days - Europe: 25-40 days - East/West Africa: 30-45 days - South America: 35-50 days - Southeast Asia: 5-12 days Add 5-10 days on each side for port handling, customs, and inland delivery. Peak season (before Chinese New Year and summer) can add delays, so book space 2-3 weeks ahead.

The vehicle's wireless charging module (usually Qi protocol) is considered functional as long as it can properly sense and light up with our tested mainstream models. The seller is not responsible for charging issues caused by the buyer's personal electronic device compatibility.