Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

The V2L output standard for domestic models in China is 220V/50Hz. If your country's power grid standard is 110V/60Hz (like in some parts of North America), you cannot directly power local high-power appliances and will need an external transformer.

We will provide the transfer record from the vehicle registration certificate. A high number of transfers does not necessarily indicate poor condition (for example, internal transfers within a family for quota purposes), but we will consider it a risk factor and conduct a more thorough physical inspection to verify its actual condition.