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If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
The technician will put the vehicle in neutral on the lift, rotate the wheels, and listen for any abnormal metal gear whine from inside the motor reducer, and check for gear oil leaks at the joints of the reducer housing.
