This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

It will cause serious obstacles. China's foreign exchange controls are extremely strict. If the remittance note and the remitter do not match our declared contract, the bank will reject the transaction (Pending). We will need to spend several days submitting additional explanations to the foreign exchange authority, which will inevitably delay the shipping schedule.