Vehicle Condition Guarantee: If the vehicle's condition does not meet the certification, we will buy it back at the original price for life. Service Guarantee: 3-day return policy, 7-day exchange policy, 1-year nationwide free warranty. Financing Installment: 0 service fee financing, ultra-low interest rates from reputable banks. Che Tianxia (Beijing Che Tianxia Used Vehicle Brokerage Co., Ltd.), established in 2013, is a "Model Enterprise for Honest Operation" of the Beijing Automobile Circulation Industry Association. Worry-Free Service: ① Free pick-up service for local customers ② Free pick-up service from airports, train stations, and hotels for out-of-town customers ③ Lifetime free roadside assistance for local customers ④ Lifetime exemption from annual vehicle inspection fees for local customers ⑤ Free tea and lunch at the store ⑥ VIP customers enjoy lifetime free maintenance upon purchase.
It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.
Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.
It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.
