The original Chinese license plates are obscured to protect the previous owner's personal privacy, and also because the plates have been forcibly reclaimed by Chinese traffic management after the vehicle completed the "transfer pending export" registration. This serves as physical proof that the vehicle has legally and compliantly completed the upgrade.

The customs of the destination country has the right to disregard the commercial invoice and reassess the value based on its internal database (such as the customs valuation red book). Any additional duties incurred are a result of the importing country's policy and are fully borne by the buyer (importer).

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.