We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

Many connected features are tied to the car's original market. Start with the basics: the infotainment language, navigation maps and voice assistant may only support Chinese, and some systems require a local SIM or account that cannot be transferred to overseas owners. For driver-assistance systems, check whether the model relies on hardware that works without Chinese map data. Lane keeping and adaptive cruise usually work abroad, but map-dependent features like highway pilot may not. Ask the seller to test each key function on video before shipment: boot-up, touchscreen response, app connectivity and over-the-air update status. Also confirm the battery management system and motor controllers have no region locks. Get written confirmation that the features you are paying for are functional in your destination country, and keep that document with the purchase contract.

Request a live video call during the test drive rather than a pre-recorded one. Cold start first: listen for rattling or metal scraping in the first seconds — possible timing chain or hydraulic lifter issues. During acceleration, a whining from the gearbox area can mean bearing wear; hesitation or jerking in an automatic suggests transmission problems. Braking: the pedal should feel firm, not spongy, and the car must not pull to one side. Turn the wheel fully in both directions and listen for clicking — a classic CV joint fault. Insist on a highway segment too: vibrations above 100 km/h often point to unbalanced wheels or bent rims. Ask the driver to film the dashboard throughout — warning lights that flicker on briefly are still faults that OBD will record.