We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.

We cannot open each tire to inspect the inside. However, if a visual inspection reveals severe creases on the tire sidewall, it indicates that the run-flat tire has been driven for a long time at zero pressure, damaging its internal structure. We would recommend replacing it before shipping.

The headliner is considered an "irreversible interior component." If the edges are delaminated or there are deep, hard-to-clean dark water stains, it will directly lead to a downgrade in the interior grade, even if it does not affect driving. We will not use pins or low-quality glue for cosmetic repairs.