We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.

Ask the exporter for a copy of the vehicle registration certificate (机动车登记证书). It lists every owner change and any mortgage registration. If the car was financed, there will be a lien entry; make sure a release entry follows it. You can also verify the VIN against public records through the traffic management platform (12123) — a legitimate exporter can generate a status report on the spot. Check that the seller's company name on the invoice matches the registered owner. For extra safety, require a written statement that the vehicle is free of liens, loans, court seizures, and lease agreements, and wire payment only to the company's corporate account after ownership is transferred to the export entity. That sequence — transfer first, payment second — is your strongest protection.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.