Extremely authoritative. The third-party data service providers we connect to legally access the Chinese Public Security Traffic Management Platform, the insurance claims network directly under the China Banking and Insurance Regulatory Commission, and the after-sales databases of major automotive manufacturers. We perform secondary logical verification based on this underlying data.

We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.