If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.

We maintain an extremely cautious and firm denial. Some platforms may cater to such demands for orders, but converting left-hand drive to right-hand drive involves complex steering column cutting, firewall structure changes, and wiring harness reorganization. This non-factory deep modification poses significant safety risks and is very difficult to pass vehicle safety inspections in developed countries (such as Japan's earthquake test and the UK's IVA test). Out of responsibility for safety and long-term reputation, we refuse to provide any steering conversion services that damage the vehicle's underlying structure.

Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.