The engine vibrates severely; the gearbox has been disassembled and repaired. The exterior is scratched, and the interior is dirty and grimy. The carpets have been wet.
We thoroughly rule them out by checking if the cabin wiring harness is melted, if the seat belts have water stains or mold, if there is unusual rust or debris in the seat tracks and cigarette lighter, and by verifying with the insurance company for any "total loss claims." These two types of cars are an absolute sales ban for us.
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
Complete records represent underlying trust and zero odometer adjustment risk. In the used car market, solid data history itself carries a high premium. The extra few hundred dollars buys you an impeccable endorsement when selling overseas.
