A professional pre-shipment inspection typically costs a small fraction of the vehicle price and routinely pays for itself. A thorough inspection covers: paint thickness measurement across 30+ points to map body repairs; structural assessment of pillars, rails and crossmembers for accident damage; engine and transmission operation; a full electronic scan for fault codes; suspension and underbody checks for leaks and rust; and, for EVs, battery SOH and thermal management performance. You receive a written report with photos before the car is loaded — if the car fails, you can stop the shipment or renegotiate. Skipping the inspection to save a small fee is the classic false economy in used car importing: discovering a problem after arrival is far more expensive than preventing it at origin.

As long as you provide us with a genuine and valid bank SWIFT MT103 wire transfer message (receipt) within the payment deadline specified in the contract, we will reserve the vehicle and continue with the port operations, even if the funds are held up in the intermediary bank for several days.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.