We must inform you objectively: Most Chinese car manufacturers' connected services (cloud servers) are restricted by data security regulations and overseas network limitations. Once the vehicle leaves China, the factory-installed SIM card will become inactive. This means that official OTA upgrades and factory mobile app remote controls (like pre-cooling the car or unlocking doors) typically cannot be used overseas. The vehicle will operate as a standalone version, but this will not affect basic driving and physical button functions.

FOB (Free On Board): Includes the purchase price of the vehicle, transfer fees for registration in China, export license fees, logistics costs for trucking to the port within China, and port handling and customs fees. CIF (Cost, Insurance, and Freight): In addition to FOB, it includes the shipping cost from China to your designated destination port (RoRo or container), as well as cargo insurance during international shipping.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.