Excellent
[About Aokonda] Vehicle price = displayed vehicle price + preparation service fee + one-year warranty (including maintenance). The preparation service fee is 2% of the vehicle price (no less than 5,000 yuan), and the one-year warranty fee is 0.8% or 1.6% of the vehicle price (no less than 3,650 yuan and no more than 50,000 yuan). Please consult with a sales consultant for details. Aokonda, founded in 1999, is a leading brand in China's used car industry. With 26 years of dedicated business operations, Aokonda firmly adheres to a development model of "own brand, self-built showrooms, and independent operation," establishing a benchmark brand with meticulous quality and reputable service, serving over 300,000 customers. Aokonda (Shenzhen) Luxury Car Plaza is Aokonda's first customized luxury car complex in the world, with a total area of 120,000 square meters and 6 floors of multi-level showrooms, setting a Guinness World Record: the world's largest used car trading showroom. Aokonda (Shanghai) Luxury Car Plaza, located in the Shanghai Hongqiao Business District, opened in February 2023. With a total area of 120,000 square meters and five floors of showrooms, it brings a brand-new used luxury car experience to car enthusiasts in the Yangtze River Delta region. Aokonda (Chengdu) Luxury Car Plaza opened in March 2024 in the Chengdu International Airport Business District. With a total construction area of approximately 120,000 square meters and five floors of showrooms, it redefines the used car market for consumers in Southwest China. Aokonda (Tianjin) Luxury Car Plaza officially opened in Wuqing District, Tianjin in August 2024. With a total area of 120,000 square meters and four floors of showrooms, it has become the largest used car trading landmark in North China. As a benchmark brand for used cars, Aokonda has always adhered to the philosophy of doing a good job in the used car business. Every Aokonda certified car undergoes 360 tests and preparations in eight categories to ensure the quality of the vehicle. After-sales services are provided by the brand, including 7-day no-reason return policy, 1-year unlimited mileage warranty and free maintenance, lifetime free vehicle inspection, 24-hour roadside assistance, etc., so that consumers can use their cars without worry.
All vehicles on the lift must be inspected. We will provide high-definition close-up photos of the chassis directly below, suspension components, and the mid to rear section of the exhaust. We will honestly show any minor surface rust (a common phenomenon in cast iron); if we find bent longitudinal beams or extensive through-corrosion, the vehicle will be scrapped and not exported.
Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.
We will directly check the registration certificate (the big green book) and count the number of changes.
