The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

Almost all compliant models with hidden door handles have a mechanical emergency pull cable designed inside the car or under the vehicle. If the target country's climate is extreme, we will record a practical emergency door opening tutorial video for you before shipping.

No, this is a serious customs violation. Complete vehicles (HS Code 8703) and auto parts (HS Code 8708, etc.) are subject to completely different import tax rates. Combining them on one invoice could lead to the invoice being returned by customs and may expose you to tax fraud accusations at the destination port.