If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

Do not use a high-pressure water gun directly! The high-pressure water can instantly damage the fragile aluminum fins of the condenser, leading to a permanent decrease in cooling efficiency. We can only use a low-pressure air gun or a soft brush for surface cleaning.

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.