Start by asking the seller for a photo of the full vehicle registration certificate. Check that the registered owner matches the seller's company name. Any change of ownership should appear with a transfer stamp and date. Second, request a lien check. In China, vehicle mortgages are registered with the vehicle management office. A clean certificate shows no mortgage registration; if one exists, the car cannot be legally exported until the loan is settled and the lien released. Third, verify there are no unpaid traffic fines and no gaps in compulsory insurance, since these can block export clearance. Ask the platform to include a title verification step in the transaction flow, and only pay the balance after the title transfer to the export company is confirmed.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Many connected features are tied to the car's original market. Start with the basics: the infotainment language, navigation maps and voice assistant may only support Chinese, and some systems require a local SIM or account that cannot be transferred to overseas owners. For driver-assistance systems, check whether the model relies on hardware that works without Chinese map data. Lane keeping and adaptive cruise usually work abroad, but map-dependent features like highway pilot may not. Ask the seller to test each key function on video before shipment: boot-up, touchscreen response, app connectivity and over-the-air update status. Also confirm the battery management system and motor controllers have no region locks. Get written confirmation that the features you are paying for are functional in your destination country, and keep that document with the purchase contract.