This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

Battery health is the single biggest risk when buying a used Chinese EV remotely. Ask for a battery report showing state of health (SOH) and cell voltage balance from the car's BMS or a diagnostic scan — anything below 85% SOH deserves a price reduction or a pass. Check fast-charge counts and whether the pack has warranty remaining; many Chinese EVs carry 8-year/150,000 km battery warranties that may or may not transfer. Verify real-world range from energy consumption history rather than the dashboard estimate. Also confirm the on-board charger works with your country's voltage, and ask whether the connected app and OTA updates will remain accessible in your region before you pay.