Typically you will need: 1. The commercial invoice and packing list from the seller; 2. The bill of lading issued by the shipping line; 3. The vehicle's export customs declaration; 4. The original registration certificate and a deregistration or transfer proof from China; 5. A certificate of origin if your country requires it; 6. Destination-specific documents, such as a pre-shipment inspection certificate (for example ECTN for West African ports). Requirements vary by country, so confirm the full list with your customs broker before shipment.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."