Welcome to inquire about certified used cars from Hongxin Auto. Customer service is always online. 1. We guarantee all vehicles are genuinely listed and not fake. 2. We solemnly promise that our vehicles have not been in major accidents, flooded, or burned. 3. As a physical dealer, we guarantee vehicle condition and provide authoritative third-party vehicle inspection and evaluation reports, giving customers peace of mind when purchasing. Please mention where you saw this information when contacting us. Thank you.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
Our technical report will read the environmental information from the vehicle's factory-issued documentation (including certifications like National V, National VI, etc.). You need to submit the specific emission limit data we provide (such as grams of CO, THC, NOx emissions) to your country's environmental or customs authorities for compliance comparison.
