No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

This is a key legal issue. If the inspection is conducted by a third party appointed by us, we will be the primary responsible party and provide limited compensation to you, after which we will seek reimbursement from the inspection agency; if the inspection agency is designated by you personally (such as SGS), you will need to file a claim directly with that agency according to its service terms.

Request a live video call during the test drive rather than a pre-recorded one. Cold start first: listen for rattling or metal scraping in the first seconds — possible timing chain or hydraulic lifter issues. During acceleration, a whining from the gearbox area can mean bearing wear; hesitation or jerking in an automatic suggests transmission problems. Braking: the pedal should feel firm, not spongy, and the car must not pull to one side. Turn the wheel fully in both directions and listen for clicking — a classic CV joint fault. Insist on a highway segment too: vibrations above 100 km/h often point to unbalanced wheels or bent rims. Ask the driver to film the dashboard throughout — warning lights that flicker on briefly are still faults that OBD will record.