Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Under international practices and our standard CIF/FOB terms, the THC at the port of origin (China) is borne by the seller; all THC and port miscellaneous charges incurred at the destination port during unloading are to be paid by the buyer (consignee) upon local customs clearance and pickup.