If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Testing is mandatory. Troubleshooting electrical devices in the car is part of the standard procedure. We will test the window lift motors, mirror folding, air conditioning compressor and fan, electric seat tracks, etc. Any stuttering or failure of electronic components will be recorded.

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.