If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Countries like Kenya typically require the First Registration Date to be within a specific timeframe. We will provide a notarized copy of the Vehicle Registration Certificate, along with an English translation, as absolute legal evidence.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.