Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Remote mechanical assessment relies on documented evidence: 1. Cold-start video: Ask for a video of the engine starting from cold — listen for rattles, watch for smoke (blue = oil burning, white = possible head gasket issue). 2. OBD scan: A full diagnostic scan reveals fault codes in the engine, gearbox, and electronics. Request the raw scan report, not a screenshot summary. 3. Service records: Cross-check mileage against maintenance records and inspection stickers; consistent records indicate a cared-for car. 4. Fluid check: Photos of the oil dipstick and coolant color tell a lot — milky oil or rusty coolant are red flags. 5. Test drive video: A short drive video shows gear shifts, braking, and steering behavior. Combine these with the pre-shipment inspection report. A seller who refuses to provide cold-start video or OBD data is a warning sign.

The registration certificate will show whether the previous owner was an individual (registered with ID) or a company (registered with a business license). Vehicles under a company may be driven by multiple people, so we will focus on checking the uniformity of interior wear and the condition of the chassis.