Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

Interior wear is harder to fake than an odometer and often reveals true usage better than any document. Focus on high-contact points the seller rarely restores. The driver's seat bolster shows creasing and cracking by 80,000-100,000 km even with covers. Steering wheel leather polishes smooth and darkens with hand oils; a shiny wheel with low claimed mileage is a red flag. Pedal rubbers wear through at similar rates — check accelerator, brake, and clutch depth. Second-row wear patterns tell you how the car was used: heavy child-seat indentations suggest family use (usually gentler), while uniform rear wear with clean front suggests commercial or ride-hailing duty. Check seat rails for rust (indicates water ingress) and look under floor mats for moisture staining or musty smell — flood cars often hide it there. Also examine the infotainment and instrument cluster: Chinese EVs log usage data internally, and a dealer diagnostic readout can cross-check driving hours against mileage. Request close-up, well-lit photos of these specific points during your live video inspection rather than relying on the seller's gallery.