If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Usually yes, but with conditions. The seller must transfer the vehicle's account binding to you — without that, the app stays locked to the previous owner. Ask for a screen recording showing the unbinding and re-binding process. OTA updates and remote functions depend on the manufacturer keeping servers accessible from your region. Most major brands now support overseas accounts, but features like voice assistants or map data may be limited outside China. In-car navigation may default to Chinese maps, so plan to use Android Auto, CarPlay, or phone mirroring instead. Before purchase, confirm with the exporter in writing: which connected functions work in your country, and whether a regional account conversion is included in the price.

It usually refers to very small stone chips on the hood from high-speed driving, nail scratches on the inside of door handles, slight curb scratches on the edges of wheels, and minor wear on interior plastic parts. These do not affect the vehicle's functionality or corrosion resistance.