very good
【After-sales Guarantee】All vehicles purchased from our company enjoy a 1-year/30,000 km nationwide warranty from Cartesian, covering the three major components. 【Solemn Promise】We guarantee no vehicles involved in major accidents, fires, or floods. Every vehicle is rigorously selected and meets Cartesian's 412-point full vehicle inspection standards and quality reports. 【Friendly Reminder】Our company has a high vehicle turnover rate; please call ahead to confirm vehicle availability! 【Business Scope】Preparation and sales, consignment services, high-price vehicle buyback, appraisal and trade-in, private customization. A brand-new showroom platform, a professional and experienced appraisal team, and free on-site appraisals! Your satisfaction is our pursuit! Dongguan Yunlong will tailor-make your dream car for you. We search nationwide, deliver within 15 days, guarantee quality, enjoy warranty, and after-sales support! 【Company Reputation】Yunlong Auto was established in 2011, backed by over a decade of established brand reputation, and has always adhered to the business philosophy of customer first and transparency. Awarded "Top 100 Used Car Dealers in China", "Vice President Unit of Used Car Dealers of China Automobile Dealers Association", and "Vice President Unit of Automobile Dealers of All-China Federation of Industry and Commerce", it has successfully sold more than 10,000 vehicles, providing a reliable used car trading platform for consumers.
RoRo ships usually charge based on the vehicle's volume (length x width x height, calculated in CBM) in tiers; container shipping has a fixed compartment price. We will calculate which method is the most economical for the current sailing.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.
