Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.

The standard set is: 1. Commercial invoice and sales contract - issued by the exporter; the basis for customs valuation. 2. Packing list - exporter; details the vehicle and any spare parts shipped with it. 3. Bill of lading - issued by the shipping line; your proof of ownership of the cargo. Never pay the full balance before receiving at least a copy of it. 4. Certificate of origin - issued by the China Council for the Promotion of International Trade (CCPIT); some countries require it for preferential duty rates. 5. Export customs declaration - Chinese customs; confirms the car was legally exported. 6. Pre-shipment inspection report - issued by companies like Intertek, SGS or the EAA scheme, if your country mandates it. Ask the exporter for scanned copies of all documents before shipping so you or your broker can verify completeness.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.