A solid contract is your main protection in a cross-border deal. It should specify: 1. Vehicle identification: VIN, year, mileage, trim level, and photos of the actual car appended as an annex — not just「a 2021 Toyota」. 2. Condition guarantees: no accident, no flood or fire damage, no structural repairs, supported by a third-party inspection report referenced in the contract. 3. Price and Incoterm: total amount, currency, the named port, and whether freight and insurance are included. 4. Payment schedule: e.g., 20–30% deposit after contract signing, balance against copy of the Bill of Lading. Avoid 100% upfront. Use T/T to the company's corporate bank account only — never a personal account. 5. Timeline: inspection date, estimated loading date, and latest shipment date, with remedies if delayed. 6. Dispute clause: governing law and arbitration (CIETAC or your local chamber) rather than foreign court litigation. Ask for the contract in English (or bilingual) with the supplier's company chop. A company that refuses a written contract or pushes for full prepayment is a red flag.

Air suspension is very delicate. If, after the vehicle has been stationary for about 12 hours, the height on one side of the vehicle drops more than 1.5 cm when measured from the wheel arch to the tire, we will determine that there is a slight air leak in the air spring or distribution valve on that side and warn you of the high subsequent repair costs.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.