Cartach, the leading high-end chain brand under Haier Group, and Pengfei Automotive, one of China's top 100 car dealers and Heilongjiang's largest BBA (BMW, Mercedes-Benz, Audi) and high-end car production base, solemnly promise you: Guarantee: No accidents, fire damage, or water damage. Commitment: Transparent pricing, transparent vehicle condition, and transparent loan interest rates. Services: Lifetime free maintenance, one-year free paint repair, free refrigerant refill, and 24/7 free roadside assistance. First to offer: 3-day return policy, 7-day exchange policy, no-reason return policy, used car after-sales warranty, and officially stamped contracts.
Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.
If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.
We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.
