【Craftsmanship Brand Service】 1. Authentic Vehicle Sources: Online and offline sources are consistent. 2. 412 Standard Inspection Items: High-standard guarantee of vehicle authenticity and condition. Joint vehicle inspection by Catachi & Dr. Cha. 3. 90-Day Full Buyback: Full buyback if structural damage, flood-damaged, or fire-damaged vehicles are found within 90 days. 4. 1-Year/20,000km Full Vehicle Warranty: Worry-free quality for customers (Shanghai Store Featured Service) 5. Nationwide Warranty: Joint warranty service through 30 Catachi self-operated city stores, hassle-free out-of-town warranty service. 6. Renewal and Preparation: Exterior restored to near-new standard, interior meticulously cleaned, road test and working condition inspection and preparation, ECU interpretation and electromechanical preparation. 7. Free Roadside Assistance: 24-hour free flatbed towing within Shanghai city limits (Shanghai Store Featured Service)
Yes, but this falls under EXW (Ex Works) terms. In this case, the seller's risk transfers at the moment the goods are ready at the warehouse. Any subsequent domestic trucking accidents, customs inspections at the port, or issues with obtaining export licenses will be fully borne by your designated freight forwarder.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
Under normal circumstances, it takes 15 to 25 working days. This includes: domestic transfer of ownership (3-5 days), applying for an export license (3-5 days), inland trucking to the port (2-5 days), customs inspection and waiting for loading schedule (5-10 days). Do not trust false promises from other channels claiming 'loading within a week.'
