【Craftsmanship Brand Service】 1. Authentic Vehicle Sources: Online and offline sources are consistent. 2. 412 Standard Inspection Items: High-standard guarantee of vehicle authenticity and condition. Joint vehicle inspection by Catachi & Dr. Cha. 3. 90-Day Full Buyback: Full buyback if structural damage, flood-damaged, or fire-damaged vehicles are found within 90 days. 4. 1-Year/20,000km Full Vehicle Warranty: Worry-free quality for customers (Shanghai Store Featured Service) 5. Nationwide Warranty: Joint warranty service through 30 Catachi self-operated city stores, hassle-free out-of-town warranty service. 6. Renewal and Preparation: Exterior restored to near-new standard, interior meticulously cleaned, road test and working condition inspection and preparation, ECU interpretation and electromechanical preparation. 7. Free Roadside Assistance: 24-hour free flatbed towing within Shanghai city limits (Shanghai Store Featured Service)
Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.
Our documentation department has the latest versions of UN38.3 (United Nations Transport of Dangerous Goods Test and Standards) and MSDS reports authorized or filed by major Chinese new energy brands (such as BYD, Geely, GAC), which are essential customs documents for declaring dangerous goods to the maritime authority.
4S dealership records are directly connected to the manufacturer's database, making the data hard to tamper with and the most reliable, with original parts guaranteed; third-party repair shops usually are not connected, making their data unverifiable. Therefore, we only consider the connected records from 4S dealerships as valid historical documentation.
