This vehicle has no obvious exterior defects, is in perfect condition, and is in excellent overall condition. The engine and transmission are functioning correctly, and the electrical systems are working properly. Our company guarantees that it has not been in a major accident, has not been flooded, and has not been burned. We support third-party inspections and offer transparent sales. If it has been in a major accident, flooded, or burned, we will buy it back within 90 days without giving a reason.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.
