Our freight rate quotes have a clear validity period. If the buyer delays the deposit payment and misses the scheduled price lock, the GRI (General Rate Increase) charged by the shipping company must be fully covered by the buyer before booking and loading can be arranged.

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.