As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

The technician will start the vehicle and turn on the air conditioning system, measuring the actual temperature at the vents at the lowest and highest settings with a thermometer; at the same time, they will connect a manifold pressure gauge to check if the refrigerant pressure in the high and low pressure lines is within the normal range, determining if there is a chronic refrigerant leak.