Vehicle in good condition; 0 claims; 0 ownership transfers.
This vehicle is 3 years old, with an average annual mileage of 3,800 kilometers. It has been used very infrequently and has never been transferred to another owner, making it a first-hand vehicle. The overall exterior condition is excellent, with no scratches on the wheels, no damage to the glass, and no repainting on the exterior metal panels. There may be 1-2 exterior parts that have been removed or replaced. The steering wheel and buttons are free of wear, and the interior and seats are clean and new, with no odors inside the vehicle. All features and functions are in good working order. The vehicle frame is undamaged and has not been repaired. The powertrain is running smoothly and has not been repaired. There have been no major modifications.
Changes must be requested before the shipping cut-off date (SI Cut-off Date) prior to the vessel's departure. Once the vessel has sailed, the shipping company will charge a high amendment fee, which may also cause delays in customs clearance at the destination port, with costs borne by the buyer.
Handling claims with an overseas exporter works best when expectations are set before payment. Prevention: put the inspection standard, photo/video evidence requirements, and a dispute clause into the sales contract. Keep all chat records and payment receipts. Typical process if issues arise: 1) Notify the exporter within 48-72 hours of delivery with photos/videos as evidence. 2) Most disputes fall into two buckets: shipping damage (handled via marine insurance — this is why insurance matters) or undisclosed mechanical defects (handled per contract, often via partial refund, spare parts, or repair cost sharing). Realistic expectations: exporters rarely accept returns, so negotiate compensation instead. A reputable company will usually cover reasonable repair costs for defects confirmed to pre-exist shipment. Tip: for higher-value cars, hire a local third-party inspection at destination as final evidence — it strengthens any claim significantly.
We mainly collaborate with professional organizations certified by China's national CMA (Certification of Inspection and Testing Institutions). If you need the highest level of international endorsement, we can arrange for independent inspection agencies like SGS or TÜV to conduct Pre-Shipment Inspections (PSI) before loading at the port.
