Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

The headliner is considered an "irreversible interior component." If the edges are delaminated or there are deep, hard-to-clean dark water stains, it will directly lead to a downgrade in the interior grade, even if it does not affect driving. We will not use pins or low-quality glue for cosmetic repairs.

Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.