We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.
