Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

All our measuring instruments (especially calipers, paint thickness gauges, and refrigerant pressure gauges) are calibrated quarterly according to ISO quality management system requirements to ensure the data we provide you is objective, accurate, and reliable.

Both are common, and the right choice depends on budget and destination: 1. Container shipping (20ft/40ft): The car is sealed inside a container, offering better protection and allowing you to load spare parts inside the car. Typical cost from Shanghai to major world ports: $1,500-$3,000 per car. Best for long distances and high-value vehicles. 2. RoRo (roll-on/roll-off): The car is driven onto the ship and secured on deck. Cheaper ($800-$1,800 to most ports) and faster to load, but exposed to weather and port handling. Not all routes offer RoRo service. Transit time examples: to the Gulf 15-25 days, to West Africa 30-45 days, to Latin America 25-40 days, to Europe 20-35 days. Ask your exporter which option serves your destination port, and always insure the shipment for full value.