For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

It's extremely difficult. Unauthorized modifications can lead to module current overload protection, resulting in a lock. In China, you need to use the factory online engineer account to reprogram it. It's basically impossible to perform online decoding overseas. We strongly warn against blind electrical modifications on modern integrated circuit vehicles.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.