Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Our shipping quotes are typically valid for only 7 to 14 days. If a CIF contract is signed and there are significant fluctuations in shipping costs due to war surcharges or route changes imposed by the shipping company before the vehicle is actually loaded, we will transparently provide you with the official price increase notice from the shipping company. At that point, we reserve the right to renegotiate the freight difference or allow you to change the trade terms to FOB, letting you designate your own freight forwarder for booking.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."